Privacy Policy

At Him Wool Creations (“we”, “our”, “us”), accessible at https://www.himwool.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following information to serve you better:

• Personal details such as name, address, email address, and phone number during order placement or account registration.
• Payment information (processed securely through third-party gateways such as Razorpay or Paytm — we do not store your card details).
• Information automatically collected via cookies, analytics tools, and server logs (like IP address, browser type, device information, etc.).

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders efficiently.
• Communicate with you regarding your purchase, support requests, or promotional offers (only with your consent).
• Improve our website experience, product offerings, and customer service.
• Comply with applicable laws and prevent fraudulent activities.

3. Cookies

Cookies help us improve user experience. You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

4. Embedded and Third-Party Content

Our site may include embedded content (e.g., Instagram posts or videos). Such content behaves as if you have visited the third-party site directly and may collect data or use tracking cookies. For more information, please refer to their respective privacy policies.

5. Sharing Your Information

• We share necessary details with our logistics and delivery partners to ensure successful order fulfillment.
• We share limited data with trusted third parties such as payment gateways (e.g., Razorpay, Paytm) for secure transaction processing.
• We do not sell or rent your personal data to any third party for marketing purposes.

6. Data Retention

We retain your information as long as necessary for order processing, record-keeping, and legal compliance. Registered users may request deletion of their data by contacting us directly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please email us at info@himwool.com.

8. Data Security

We use SSL encryption and secure servers to protect your personal information. While we take every precaution, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:

Him Wool Creations
Tarna Hills,
Mandi, Himachal Pradesh – 1750015
Email: info@himwool.com
Website: www.himwool.com

Last updated on: October 22, 2025