At Him Wool Creations, every product is handcrafted with care and inspected thoroughly before dispatch. Please read our shipping and damage policy carefully before placing your order.
As all our items are handcrafted and made in limited quantities, we do not offer returns or exchanges once an order is placed.
In the rare event that your product arrives damaged, please notify us within 48 hours of delivery by emailing:
info@himwool.com
Please include your order number, photographs of the damaged item, and the packaging.
After reviewing the issue, we will arrange a replacement or suitable resolution. Damage claims made after 48 hours may not be accepted.
Orders once placed cannot be cancelled, as we begin processing them immediately to ensure timely dispatch.
If you have any questions regarding shipping or damaged products, please contact:
Him Wool Creations
Tarna Hills,
Mandi, Himachal Pradesh – 175001
Email: info@himwool.com
Website: www.himwool.com
Last updated on: October 22, 2025